Effective Date: 1 March 2025
At SatnamIELTS.com, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains what information we collect, how we use it, and the measures we take to safeguard your data when you visit our website or enroll in our IELTS courses.
1. Information We Collect
Personal Information
When you register on our website or purchase one of our courses, we may collect the following personal information:
- Name
- Email Address
- Phone Number
- Billing and Payment Information
- Other details you choose to provide
Usage Data
We also collect non-personal information that your browser sends whenever you visit our site. This may include:
- IP address
- Browser type
- Operating system
- Pages visited and time spent on our site
- Referral URL
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your user experience, analyze site traffic, and understand user behavior. You can adjust your browser settings to refuse cookies; however, please note that some features of our site may not function properly if cookies are disabled.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- Providing and Managing Courses: To process transactions, enroll you in courses, and provide customer support.
- Improving Our Services: To understand user behavior and preferences so that we can improve our website and course offerings.
- Communication: To send you updates, promotional materials, and important notices regarding your account or courses. You can opt out of marketing emails at any time.
- Compliance and Security: To monitor and protect the security of our website and comply with legal obligations.
3. Disclosure of Your Information
SatnamIELTS.com does not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service Providers: Trusted third-party vendors (such as payment processors, email service providers, and hosting companies) who assist in operating our website and delivering our services.
- Legal Requirements: When required by law or in response to valid requests by public authorities.
4. Data Security
We implement a variety of security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Although we strive to protect your data, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
5. Your Rights
You have the right to:
- Access and Update: Request access to and correction of your personal information.
- Request Deletion: Ask for the deletion of your data, subject to certain exceptions.
- Opt-Out: Unsubscribe from our marketing communications at any time by following the unsubscribe instructions in our emails.
To exercise these rights, please contact us at support@satnamielts.com.
6. Third-Party Links
Our website may contain links to third-party sites that are not operated by us. This Privacy Policy does not apply to those sites. We encourage you to review the privacy policies of any third-party websites you visit.
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically to stay informed about how we are protecting your information.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
- Email: support@satnamielts.com
- Address: [Your Business Address]
By using SatnamIELTS.com, you agree to the terms outlined in this Privacy Policy.