Effective Date: 22.04.2025
Thank you for choosing satnamielts.com for your IELTS preparation needs. We strive to provide high-quality courses and services to help you succeed. Please read our Refund and Returns Policy carefully before making a purchase.
1. No Refund Policy
All purchases made on satnamielts.com are final and non-refundable. Once a course or crash course has been purchased, we do not provide refunds under any circumstances, including but not limited to:
- Change of mind
- Inability to attend or complete the course
- Technical issues on the user’s end
- Unmet personal expectations or unsatisfactory exam performance
We encourage all users to review course details and reach out to us with any questions before purchasing.
2. Digital Nature of Products
Our courses are digital educational products. Once access is granted, the product is considered “used,” and due to the nature of digital content, it cannot be returned, exchanged, or refunded.
3. Exceptions – Billing Errors
If you believe you were charged in error (e.g., duplicate transactions), please contact us within 7 days of the transaction. We will review and address any legitimate billing errors.
4. Course Access Issues
If you experience technical problems accessing your course, please contact our support team immediately. While we do not offer refunds, we are committed to ensuring you receive access to the content you purchased.
5. Contact Information
For support or questions related to payments or this policy, please contact us at:
📞 +91 62841 60831
📞 +91 98143 38382
🌐 www.satnamielts.com